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Comment on "Mobile Phone Buying Experience"
by Ned — Jul 30
In Sprint stores, the phones are all real. You can make calls and you can even use the internet features of any of the phones. (I was in a Sprint store once and one person was obviously in there just to make free calls. The salespeople didn't seem to care.)

I bought a Treo from Sprint because I was able to play with its web browser and email app in the store. (And because they offer unlimited web/email data to the Treo for $10 per month.)

Of course, Sprint's customer service is unbelievably horrible. I think they are trained to hate customers.
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