@Jenna Fox: I'd like to suggest a better word for this particular group. It's friendlier: ‘People’
You're absolutely right. The trick is that if I say "people" then highly technical engineers think I'm talking about them too. I use the word "consumer" to refer to people that just use a computer without analyzing the process of using it.
by Scott Stevenson — May 05
You're absolutely right. The trick is that if I say "people" then highly technical engineers think I'm talking about them too. I use the word "consumer" to refer to people that just use a computer without analyzing the process of using it.