Design Element
Comment on "Visible Borders in Designs"
by Scott Stevenson — May 05
@Jenna Fox: I'd like to suggest a better word for this particular group. It's friendlier: ‘People’

You're absolutely right. The trick is that if I say "people" then highly technical engineers think I'm talking about them too. I use the word "consumer" to refer to people that just use a computer without analyzing the process of using it.
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