The problem wasn't that I wasn't aware of Shark, the problem was management didn't want me to spend any time using it, but wanted Apple to do the work for us (thus freeing me up to fix other bugs).
Thus, instead of a performance tool (that was already there), management needed a clue to know that other companies typically don't want to fix your bugs for you.
by Andy Finnell — Dec 20
The problem wasn't that I wasn't aware of Shark, the problem was management didn't want me to spend any time using it, but wanted Apple to do the work for us (thus freeing me up to fix other bugs).
Thus, instead of a performance tool (that was already there), management needed a clue to know that other companies typically don't want to fix your bugs for you.