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Comment on "Satisfying UI Design is Often Illogical"
by Scott Stevenson — Oct 31
@theotherstevejobs: Where Siracusa (and i) have the issues are with not violating what should be the first law of UI redesign... do no harm

No designer sets out to do harm to their product. It's a side effect of making changes. The expectation to "do no harm" to any type of user is as realistic as asking a programmer to never release software that crashes on any machine.

Nobody would turn down the chance to do the "right thing" for millions of people if they knew what that was. I know everyone thinks their right thing is the right thing (including me), but it's a hard sell. :)

I can't believe that they didn't take this opportunity to make Dock icons inticate operations in the same way they did for toolbars - a la, the dark lines and graphic-based indenting to indicate this is the selected icon.

I'm not sure what you mean, but the Dock has no concept of a "selected" item except on a momentary basis, and I think that's the way it should be. Did you mean something else?

They have done great harm to the Dock.

Great harm? Really? :)

@Rob Knight: I have to wonder if using the keyboard in 1989 was far different than using the keyboard today...I would gladly take a stopwatch to my keyboarding skills in Textmate

The keyboard thing may or may not still apply. The point was that objective tests about efficiency don't necessarily tell you what you need to know about the user's experience.
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