Apple Store Overnight Shipping

Twice now, I've ordered something from the Apple Store, paid for overnight shipping, and then have it not show up on schedule. In both cases, Apple was happy to refund my shipping charge, but it begs the question -- what's the deal?

Looking at the FedEx site, it seems as if the package is being treated as a 3-4 package, so somehow the 'overnight' label does't survive the order's transition from the Apple Store to FedEx. Has anyone else seen this?
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Apple Store Overnight Shipping
Posted Oct 18, 2005 — 2 comments below




 

Phil — Oct 18, 05 440

Same here. I ordered overnight shipping for an iPod. Shipped from Apple yesterday (Monday). FedEx says it's not arriving until Thursday morning. I could understand Wednesday since it's shipping from China but Thursday is definately not overnight. Supposedly it's sitting in Arkansas right now.

What did you do to get the refund? Email or call?

Scott Stevenson — Oct 18, 05 441 Scotty the Leopard

I called. You might be able to do it with email too, not sure.
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